DreamWhin respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how DreamWhin may collect, use, store, disclose, and protect information when you visit the DreamWhin website, create an account, complete a profile, post a dream, communicate with other members, provide financial support, request a payout, join a mailing list, contact DreamWhin, or otherwise use DreamWhin services.

By using DreamWhin, you acknowledge the practices described in this Privacy Policy.

Your use of DreamWhin is also subject to our Terms & Conditions, Funding & Payout Policy, Community Guidelines, and other applicable policies.

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🔎 Information We May Collect

The information DreamWhin collects depends on how you use the platform.

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Account and Profile Information

When you create or maintain a DreamWhin account, we may collect information such as:

• First and last name

• Username or display name

• Email address

• Profile photo

• General location information you choose to provide

• Biography or profile description

• Membership information

• Account or member identifiers

• Profile completion status

• Account creation information

• Other information you voluntarily add to your profile

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DreamWhin uses Wix's member system to support account creation, login, membership, and related account functionality.

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If you create or access your account through a supported third-party sign-in method, such as Google, information made available through that service may also be received as permitted by your settings and the third party's policies.

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🌟 Dreams and Content You Share

When you create, submit, edit, publish, or otherwise interact with a dream, DreamWhin may collect information including:

• Dream title

• Dream description or story

• Dream category or type

• Type of support requested

• Images or other content you upload

• Funding goal, when applicable

• Funding progress

• Amount credited toward a Monetary Dream

• Dream review or approval status

• Dream number or identifier

• Creation and update information

• Other information you voluntarily include

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Dreams may include personal, emotional, or sensitive stories.

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Please share only information you are comfortable making available through the platform.

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💬 Messages

Messages sent through DreamWhin's messaging features may be stored so they can be delivered and displayed to the members involved in the conversation.

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DreamWhin may collect:

• Sender and recipient information

• Message content

• Date and time

• Read or unread status

• The dream or conversation associated with the message

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DreamWhin may access messages when reasonably necessary to:

• Operate messaging features

• Investigate reports or complaints

• Protect members

• Prevent fraud or abuse

• Enforce DreamWhin policies

• Resolve technical or account issues

• Comply with legal obligations

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Messages are not intended to be publicly displayed.

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💳 Contributions and Payment Information

When a supporter contributes to a Monetary Dream, payment processing is handled through Stripe.

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Payment or card information entered directly into Stripe's payment system is handled by Stripe.

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DreamWhin does not need to publicly display or store full payment-card numbers in order to operate its funding system.

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DreamWhin may maintain transaction-related information such as:

• Contribution amount

• Transaction identifier

• Date and time

• Dream supported

• Payment status

• Platform fee

• Payment-processing fee

• Net amount credited to the dream

• Refund, dispute, chargeback, or reversal information

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Stripe independently handles information submitted directly through its payment services under Stripe's own privacy practices and terms.

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🏦 Payout and Stripe Connect Information

DreamWhin uses Stripe Connect to help process payouts to eligible dreamers.

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Dreamers are not required to complete Stripe payout onboarding simply to create a Monetary Dream.

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When a payout becomes relevant, Stripe may request information such as:

• Legal name

• Date of birth

• Address

• Contact information

• Identity-verification information

• Banking information

• Tax information

• Business or individual information

• Other information required for payment or regulatory purposes

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DreamWhin may receive limited information needed to operate its payout system, such as whether Stripe onboarding has been completed, whether an account is able to receive transfers or payouts, and information related to payout status.

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DreamWhin does not control Stripe's independent verification or information-retention requirements.

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📧 Mailing List and Contact Information

If you join a DreamWhin mailing list, DreamWhin may collect your email address and related subscription information.

If you contact DreamWhin through a Contact page, support form, or other communication channel, DreamWhin may collect:

• Your name

• Email address

• Message

• Information you voluntarily provide

• Information needed to respond to your request

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🌐 Technical and Usage Information

DreamWhin, Wix, and service providers used to operate the website may automatically collect technical and usage information.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website or page

• Session activity

• Device or browser identifiers

• Approximate location derived from technical information

• Technical, diagnostic, or performance data

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This information may be used to operate, secure, troubleshoot, analyze, and improve the platform.

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🎯 How We Use Information

DreamWhin may use information to:

• Provide, operate, and maintain DreamWhin

• Create and manage user accounts

• Maintain member profiles

• Manage membership access

• Review, approve, publish, and manage dreams

• Operate Heart, Action, and Monetary Dream features

• Allow members to communicate

• Process contributions

• Calculate funding progress

• Manage DreamWhin platform fees

• Determine payout eligibility

• Process payout requests

• Support Stripe Connect onboarding

• Maintain transaction records

• Respond to questions and requests

• Provide member and customer support

• Send service-related communications

• Send mailing-list communications where applicable

• Prevent fraud and abuse

• Protect members and transactions

• Investigate reports or disputes

• Enforce DreamWhin policies

• Maintain website security

• Troubleshoot technical issues

• Analyze and improve platform performance

• Comply with legal and regulatory obligations

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DreamWhin may also use aggregated or de-identified information to understand general platform activity and improve its services.

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👥 What Is Public and What Is Private

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Information That May Be Visible to Others

DreamWhin is designed to help people share and support dreams.

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Information intentionally submitted for public or community-facing display may be visible to visitors or other members.

This may include:

• Username or display name

• Profile photo

• Biography

• General location information you choose to display

• Published dreams

• Dream title

• Dream description

• Dream images

• Types of support requested

• Funding goal

• Funding progress

• Other information intentionally included in a public dream or profile

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A dream that is approved and published may be visible to other people through the DreamWhin platform.

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Do not include information in a public profile or dream that you do not want others to see.

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Information made public may be copied, saved, photographed, captured, or shared by others, and DreamWhin cannot control every use of information after another person has viewed it.

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Information Not Intended for Public Display

DreamWhin does not intend the following information to be publicly displayed:

• Email address

• Password or login credentials

• Full payment-card information

• Banking information submitted through Stripe

• Identity-verification information submitted through Stripe

• Private messages

• Other private account or payment information

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Private messages are intended to be shown only to the participants in the conversation, subject to DreamWhin's ability to review information where reasonably necessary for safety, security, support, legal compliance, or enforcement of platform policies.

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🤝 How Information May Be Shared

DreamWhin does not sell personal information to third parties in exchange for money.

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DreamWhin may share or allow information to be processed in the following circumstances.

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Service Providers

DreamWhin may use service providers that help operate the platform, including providers involved in:

• Website hosting

• Account management

• Membership services

• Payment processing

• Payout processing

• Data storage

• Email services

• Analytics

• Security

• Fraud prevention

• Technical support

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These providers may receive information needed to perform their services.

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Wix

DreamWhin is built and hosted using Wix.

Wix may process information in connection with:

• Website hosting

• Member accounts

• Authentication

• Membership plans

• Website infrastructure

• Analytics

• Communications

• Security

• Other website services

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Information handled by Wix may also be subject to Wix's own privacy policies and terms.

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Stripe

DreamWhin uses Stripe and Stripe Connect for payment and payout services.

Stripe may independently collect and process personal, financial, payment, banking, tax, and identity information.

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Information submitted directly to Stripe is subject to Stripe's own privacy practices and terms.

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Other Members and Visitors

Information you intentionally make public through a profile or dream may be visible to other members and visitors as described in this Privacy Policy.

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Legal, Safety, and Fraud Prevention

DreamWhin may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to lawful legal requests

• Protect DreamWhin's legal rights

• Protect users or other individuals

• Investigate suspected fraud

• Investigate prohibited or harmful activity

• Address payment disputes or chargebacks

• Enforce DreamWhin policies

• Protect the security and integrity of the platform

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Business Transfers

If DreamWhin is involved in a merger, acquisition, restructuring, sale, transfer, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

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With Your Permission

DreamWhin may also share information when you authorize or request that we do so.

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🍪 Cookies and Similar Technologies

DreamWhin, Wix, and related service providers may use cookies and similar technologies.

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These technologies may be used to:

• Keep users signed in

• Maintain account sessions

• Remember preferences

• Operate site features

• Protect the website

• Improve website performance

• Understand site usage

• Measure traffic

• Support analytics

• Detect fraud or suspicious activity

• Support payment functionality

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Some cookies may be necessary for DreamWhin to function correctly.

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You may be able to control certain cookies through your browser or available cookie-management settings.

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Blocking some cookies may cause certain DreamWhin features to stop working properly.

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🗂️ How Long We Keep Information

DreamWhin may retain information for as long as reasonably necessary to:

• Operate your account

• Provide DreamWhin services

• Maintain transaction and payout records

• Meet accounting or recordkeeping requirements

• Prevent fraud or abuse

• Maintain security

• Resolve disputes

• Enforce agreements

• Comply with legal obligations

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Different types of information may be retained for different periods.

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Certain records, including payment, payout, dispute, fraud-prevention, or legal records, may need to be retained even after an account is closed.

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Information may also remain temporarily in system backups or archived systems.

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Stripe, Wix, and other service providers may maintain records according to their own policies and legal requirements.

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🔐 Security

DreamWhin takes reasonable steps designed to protect personal information and the integrity of the platform.

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DreamWhin relies on established service providers, including Wix and Stripe, for important parts of website, account, payment, and payout security.

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DreamWhin may also use:

• Account authentication

• Access controls

• Transaction controls

• Payment verification

• Fraud-prevention measures

• Platform security measures

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However, no website, database, electronic storage system, or internet transmission can be guaranteed to be completely secure.

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Users are responsible for protecting their account credentials.

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Do not share your password or login information with others.

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If you believe your DreamWhin account has been accessed without authorization, contact DreamWhin.

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✅ Your Choices and Privacy Rights

Users may be able to review and update certain account or profile information directly through DreamWhin.

You may also contact DreamWhin to request assistance with:

• Accessing certain personal information

• Correcting inaccurate information

• Deleting certain information

• Closing an account

• Asking how information is handled

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DreamWhin may need to verify your identity before completing certain requests.

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Deleting an account does not necessarily require DreamWhin to immediately delete every record associated with the account.

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DreamWhin may retain information where reasonably necessary for:

• Payment records

• Payout records

• Refunds

• Chargebacks

• Disputes

• Fraud prevention

• Security

• Legal compliance

• Enforcement of agreements

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Information collected and maintained independently by Stripe, Wix, or another third-party service provider may need to be handled directly through that provider.

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Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information.

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DreamWhin will respond to applicable privacy requests in accordance with relevant legal requirements.

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📧 Email and Mailing Preferences

If you receive optional marketing or mailing-list communications from DreamWhin, you may use the unsubscribe method provided in those communications where available.

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Unsubscribing from promotional communications does not necessarily prevent DreamWhin from sending important service-related communications concerning:

• Your account

• Your dreams

• Payments

• Payouts

• Security

• Policy updates

• Other necessary operational matters

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🧒 Age Requirements

DreamWhin is intended for users who meet the minimum age requirements stated in DreamWhin's Terms & Conditions.

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DreamWhin does not knowingly collect personal information from individuals who are not permitted to use the platform under those requirements.

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If DreamWhin learns that information has been collected from a person who is not eligible to use the platform, DreamWhin may take reasonable steps to remove the account or information as appropriate.

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A parent or legal guardian who believes that an ineligible minor has provided personal information to DreamWhin may contact DreamWhin through the Contact page.

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🔗 Third-Party Websites and Services

DreamWhin may contain links to websites, payment services, social-media services, and other services operated by third parties.

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These services have their own privacy policies and practices.

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DreamWhin does not control the privacy practices of third-party services.

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When you leave DreamWhin or interact directly with a third-party service, that service's privacy policy may apply.

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📱 Social Media

DreamWhin may maintain accounts or provide links to third-party social-media services, including platforms such as Instagram, YouTube, TikTok, and others.

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If you interact with DreamWhin through a social-media platform, that platform may independently collect and process information according to its own policies

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DreamWhin does not control information independently collected by social-media providers.

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🚫 Sensitive Information

Please use care when deciding what information to include in a DreamWhin profile, dream, message, image, or other submission.

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Unless specifically required for a feature or requested through a trusted payment provider, do not publicly post highly sensitive information such as:

• Social Security numbers

• Complete bank-account information

• Complete payment-card numbers

• Passwords

• Government identification numbers

• Detailed medical records

• Other confidential information that is not necessary for your dream

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Identity, banking, or financial information requested by Stripe should be entered through Stripe's designated systems rather than posted publicly through DreamWhin.

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📊 Aggregated and De-Identified Information

DreamWhin may use aggregated, anonymous, or de-identified information that does not reasonably identify an individual.

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This information may be used to:

• Understand platform usage

• Measure growth

• Evaluate features

• Improve user experience

• Analyze general trends

• Improve platform security

• Improve website performance

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🔄 Changes to This Privacy Policy

DreamWhin may update this Privacy Policy as the platform grows, features change, service providers change, or legal requirements evolve.

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When this policy is updated, the Last Updated date at the top of this page will be revised.

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For significant changes, DreamWhin may also provide notice through the website, email, or another appropriate method.

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Users are encouraged to review this Privacy Policy periodically.

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📬 Contact DreamWhin

If you have questions about this Privacy Policy, how DreamWhin handles information, or a privacy-related request, contact DreamWhin through the Contact page on the DreamWhin website.

Please provide enough information for DreamWhin to understand and respond to your request.

DreamWhin may need to verify your identity before providing personal information or completing certain privacy requests.

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✅ Agreement

By using DreamWhin, you acknowledge that you have read this Privacy Policy and understand the practices described here.

Use of DreamWhin is also subject to DreamWhin's Terms & Conditions, Funding & Payout Policy, Community Guidelines, and other applicable policies.